Returns & Exchanges
At Renova Be, we want you to be completely satisfied with your purchase. If your new fashion items aren't the perfect fit, you can return or exchange them within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the original, unworn items with all tags attached back into their original packaging to ensure a safe transit.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our team inspects the returned goods, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.